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Posiflex self-service technology to improve process efficiency, service quality, and address post-pandemic staffing shortages in the hospitality industry

Posiflex Technology Inc., a global leader in Point of Sale (POS) systems and Online to Offline (O2O) solutions, today announced the availability of its HK-1600/2100 Series of self-service kiosks designed specifically for automated check-in/check-out services in hotels. Featuring intuitive operation with a user-friendly and multi-lingual interface, and a secure payment process, the kiosks bring the quality of service and guest experience in the hospitality industry to a new horizon, addressing the issues that are reshaping the post-epidemic economy, including labor shortage and the need to reduce human contact.

A Highly Integrated System with Support for Passport Reader, Room Card Dispenser/Recycler, and Payment Processing

The Posiflex HK-1600/2100 Series is a highly integrated device designed to fully automate hotel check-in and check-out processes. It includes essential components, such as an ID scanner capable of reading documents that comply with ISO/IEC 7501-1 and ICAO 9303 standards (e.g., ID cards, passports, visas). The device features a user-friendly interface with multi-language support and LED indicators. It also supports multiple payment methods, includes a receipt printer, and features a room card dispenser and recycler.

Taking Guest Experience and Hospitality Service to A New Level

With the introduction of the Posiflex HK-1600/2100 Series, hotels can elevate guest experience and hospitality services to new heights. By automating the check-in and check-out process, this series addresses labor shortages and reduces human contact, a necessity during and after the Covid-19 pandemic. It caters to modern guests' preferences for faster, autonomous lodging while enhancing security. The HK-1600/2100 Series represents a significant advancement in hotel technology, providing a comprehensive solution that meets the evolving needs of the hospitality industry.

Hotel Staff Can Do More Creative and Valuable Work

A hotel equipped with a sufficient number of automatic check-in and check-out kiosks can not only address labor shortages but also reduce guest wait times. The kiosk system may also offer a multi-language interface to streamline the self-check-in process. Additionally, these hospitality kiosks can assist in promotion and upselling by providing guests with personalized offers, instant upgrades, and additional services. This enables the hotel's valuable human resources to concentrate on more complex guest needs, thereby enhancing overall guest satisfaction and service quality.

Offering A Wide Range of Optional Components for Application Flexibility

The Posiflex HK1600/2100 Series hospitality kiosks offer models powered by either Arm or x86 processors, with CPU speeds reaching up to 4.7GHz. These kiosks run on operating systems such as Android 9.0/10.0 or Windows 10 IoT/Windows 11 IoT, ensuring robust performance and compatibility. System integrators will find a rich set of components for their options to support their applications, including 2D barcode scanners, custom bracket support for various EMV payment devices, 4G/LTE communication or Wi-Fi & Bluetooth modules, passport reader brackets, and more.

This versatility ensures the self-service kiosks can meet a wide array of operational needs in different hospitality environments, providing robust solutions for businesses of all sizes. Additionally, the integration of these components allows for seamless upgrades and customization, enhancing user experience and operational efficiency.

About POSIFLEX Group

Posiflex Group is a global leading Commercial AIoT platform powered by smart Online-to-Offline (O2O) and Scenario-defined Embedded Appliance Solutions. Pillared by three brands, Posiflex Group consists of Posiflex as global top 5 brand in POS & Kiosk, Portwell as Embedded Foundry for AIoT Edge Compute, and KIOSK Information Systems (KIS) for managed self-service automation – together with a common mission to enable optimized productivity and superior customer journey across the connected world.