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HK Series

HK-2100 Series

The HK-2100 series is a self-service hotel check-in/check-out kiosk that integrates a scanner, card reader, and printer, allowing guests to check in or out of a hotel with reduced human contact.

Intuitive and User-friendly Self Check-in/Check out

  • HK-1600 Series has an intuitive and user-friendly design, offering a personalized experience, providing customer choices and liberate your staff from mundane tasks.

Highly Integrated Self-Service Kiosk

  • Highly integrated card recycler, printer, passport/ID scanner and payment devices.

Highly Secured

  • Identification authentication and verification through AI and Passport/ID scanner for added security.

Enhance Service Quality

  • Hotel Self-service Check-in/Check-out Kiosk can help reduce queueing, frictions and elevating the guest experience with their stay.

Solution for Labor Shortage

  • Hotel Self-service Check-in/Check-out Kiosk liberate labor shortage providing always on, personalized service option to the customers.

 

Specification
Processor Rockchip RK3399, Dual-core Cortex A72 up to 1.8GHz + Quad-core Cortex A53 up to 1.4GHz
System Memory DDR4 4GB
Storage Device 32 GB eMMC + microSD slot x 1
Intel vPro Support N/A
TPM Support N/A
Power Supply 24V/120W
OS Support Android 9.0*/Android 10.0 with GMS
Serial Port 2, RJ50 x 2, 5V/12V support on all COM ports
Standard USB Port 6, USB 3.0 x 1 + USB 2.0 x 5
OTG USB Micro-USB x 1
Display Port HDMI x 1
LAN Port 10/100 Mb x1, 10/100/1000 Mb x1
Audio Internal 3W speaker x 1
Internal Expansion Slot N/A
Display & Touch
LCD 21.5” TFT LCD with LED backlight
Resolution 1920 x 1080
Touch True-flat PCAP touch with multi-touch support
Physical Dimension
Dimension (W x D x H in mm) 497.6 x 441.3 x 814.9
Weight (N. W. in kg) 28.5 kg
Environmental
Operating Condition 0°C - 40°C, 20%RH - 90%RH
Storage Condition -20°C - 70°C, 10%RH - 90%RH
Standard Components
Status Indicator RGB Color LED Indicator
Proximity Sensor 1. Range from 45cm ~ 80cm (for dark color object)
2. Range from 45cm ~ 150cm (for light color object)
Scanner 2D barcode scanner
Camera 1MP wide angle camera
Printer 3" thermal printer w/auto cutter, 250 mm/sec (max.)
Card Recycler 1. Recyclable, 150 pcs card capacity, Contactless compliant：ISO/IEC 14443 Type A and Type B
2. Card dimension spec:
Length: 85.47~89.90mm
Width: 53.92~54.18mm
Thickness: 0.76± 0.1mm
Optional Components
Passport reader Bracket DESKO PANTA Cube / 4X Cube, Pluster 50
WiFi Wi-Fi 5 / BT4.2 (USB dongle; cannot coexist with 4G/LTE)
EMV Payment Device Bracket Support* Custom bracket support for various EMV payment devices.
4G / LTE Communication Support selected bands & countries with full SIM slot by request (cannot coexist with Wi-Fi)
Note Google Play services is not supported by this device.
** The product information and specifications are subject to change without prior notice.
Specification
Processor Intel Elkhart Lake Celeron J6412, up to 2.60 GHz, 1.5M Cache
System Memory DDR4 SO-DIMM x 1, max 16GB
Storage Device M.2 SSD [SATA Signal Only] x 1
Intel vPro Support N/A
TPM Support TPM 2.0
Power Supply 24V/120W
OS Support Windows 10 IoT LTSC
Windows 11 IoT LTSC
Windows 11 IoT GAC
Serial Port 3, DB9 x 1 + RJ50 x 2, 5V/12V support on all COM ports
Standard USB Port 8, USB 3.0 x 2 + USB 2.0 x 6
OTG USB N/A
Display Port HDMI x 1
LAN Port 10/100/1000 Mb x 2
Audio Internal 3W speaker x 1
Internal Expansion Slot 1 x M.2 2230 for Wi-Fi/BT
Display & Touch
LCD 21.5” TFT LCD with LED backlight
Resolution 1920 x 1080
Touch True-flat PCAP touch with multi-touch support
Physical Dimension
Dimension (W x D x H in mm) 497.6 x 441.3 x 814.9
Weight (N. W. in kg) 28.5 kg
Environmental
Operating Condition 0°C - 54°C, 20%RH - 90%RH
Storage Condition -20°C - 70°C, 10%RH - 90%RH
Standard Components
Status Indicator RGB Color LED Indicator
Proximity Sensor 1. Range from 45cm ~ 80cm (for dark color object)
2. Range from 45cm ~ 150cm (for light color object)
Scanner 2D barcode scanner
Camera 1MP wide angle camera
Printer 3" thermal printer w/auto cutter, 250 mm/sec (max.)
Card Recycler 1. Recyclable, 150 pcs card capacity, Contactless compliant：ISO/IEC 14443 Type A and Type B
2. Card dimension spec:
Length: 85.47~89.90mm
Width: 53.92~54.18mm
Thickness: 0.76± 0.1mm
Optional Components
Passport reader Bracket DESKO PENTA Cube / 4X Cube, Plustek X50
WiFi Wi-Fi 5/ BT4.2 (USB dongle; cannot coexist with 4G/LTE)
EMV Payment Device Bracket Support* Custom bracket support for various EMV payment devices.
MSR Custom bracket support for various EMV payment devices.
4G / LTE Communication Support selected bands & countries with full SIM slot by request (cannot coexist with WiFi)
** The product information and specifications are subject to change without prior notice.
Specification
Processor Intel Tiger Lake Core i3/-1115G4E, up to 3.90 GHz, 6M Cache;
Intel Tiger Lake Core i5/-1145G7E, up to 4.10 GHz, 8M Cache;
System Memory DDR4 SO-DIMM slot x 1, max. 32GB
Storage Device M.2 SSD (SATA Signal Only) x 1
Intel vPro Support Yes, depends on CPU installed
TPM Support TPM 2.0
Power Supply 24V/120W
OS Support Windows 10 IoT LTSC
Windows 11 IoT LTSC
Windows 11 IoT GAC
Serial Port 3, DB9 x 1 + RJ50 x 2, 5V/12V support on all COM ports
Standard USB Port 8, USB 3.0 x 4 + USB 2.0 x 4
OTG USB N/A
Display Port HDMI x 1
LAN Port 10/100/1000 Mb x 2
Audio Internal 3W speaker x 1
Internal Expansion Slot 1 x M.2 2230 for Wi-Fi/BT
Display & Touch
LCD 21.5” TFT LCD with LED backlight
Resolution 1920 x 1080
Touch True-flat PCAP touch with multi-touch support
Physical Dimension
Dimension (W x D x H in mm) 497.6 x 441.3 x 814.9
Weight (N. W. in kg) 28.5 kg
Environmental
Operating Condition 0°C - 40°C, 20%RH - 90%RH
Storage Condition -20°C - 70°C, 10%RH - 90%RH
Standard Components
Status Indicator RGB Color LED Indicator
Proximity Sensor 1. Range from 45cm ~ 80cm (for dark color object)
2. Range from 45cm ~ 150cm (for light color object)
Scanner 2D barcode scanner
Camera 1MP wide angle camera
Printer 3" thermal printer w/auto cutter, 250 mm/sec (max.)
Card Recycler 1. Recyclable, 150 pcs card capacity, Contactless compliant：ISO/IEC 14443 Type A and Type B
2. Card dimension spec:
Length: 85.47~89.90mm
Width: 53.92~54.18mm
Thickness: 0.76± 0.1mm
Optional Components
Passport reader Bracket DESKO PENTA Cube / 4X Cube, Plustek X50
WiFi Wi-Fi 5/ BT4.2 (USB dongle; cannot coexist with 4G/LTE)
EMV Payment Device Bracket Support* Custom bracket support for various EMV payment devices.
4G / LTE Communication Support selected bands & countries with full SIM slot by request (cannot coexist with WiFi)
** The product information and specifications are subject to change without prior notice.

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