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HK Series

HK-2100 Series

The HK-2100 series is a self-service hotel check-in/check-out kiosk that integrates a scanner, card reader, and printer, allowing guests to check in or out of a hotel with reduced human contact.

Intuitive and User-friendly Self Check-in/Check out

  • HK-1600 Series has an intuitive and user-friendly design, offering a personalized experience, providing customer choices and liberate your staff from mundane tasks.

Highly Integrated Self-Service Kiosk

  • Highly integrated card recycler, printer, passport/ID scanner and payment devices.

Highly Secured

  • Identification authentication and verification through AI and Passport/ID scanner for added security.

Enhance Service Quality

  • Hotel Self-service Check-in/Check-out Kiosk can help reduce queueing, frictions and elevating the guest experience with their stay.

Solution for Labor Shortage

  • Hotel Self-service Check-in/Check-out Kiosk liberate labor shortage providing always on, personalized service option to the customers.

 

Specification
Processor Rockchip RK3399, Dual-core Cortex A72 up to 1.8GHz + Quad-core Cortex A53 up to 1.4GHz
System Memory DDR4 4GB
Storage Device 32 GB eMMC + microSD slot x 1
Intel vPro Support N/A
TPM Support N/A
Power Supply 24V/120W
OS Support Android 9.0*/Android 10.0 with GMS
Serial Port 2, RJ50 x 2, 5V/12V support on all COM ports
Standard USB Port 6, USB 3.0 x 1 + USB 2.0 x 5
OTG USB Micro-USB x 1
Display Port HDMI x 1
LAN Port 10/100 Mb x1, 10/100/1000 Mb x1
Audio Internal 3W speaker x 1
Internal Expansion Slot N/A
Display & Touch
LCD 21.5” TFT LCD with LED backlight
Resolution 1920 x 1080
Touch True-flat PCAP touch with multi-touch support
Physical Dimension
Dimension (W x D x H in mm) 497.6 x 441.3 x 814.9
Weight (N. W. in kg) 28.5 kg
Environmental
Operating Condition 0°C - 40°C, 20%RH - 90%RH
Storage Condition -20°C - 70°C, 10%RH - 90%RH
Standard Components
Status Indicator RGB Color LED Indicator
Proximity Sensor 1. Range from 45cm ~ 80cm (for dark color object)
2. Range from 45cm ~ 150cm (for light color object)
Scanner 2D barcode scanner
Camera 1MP wide angle camera
Printer 3" thermal printer w/auto cutter, 250 mm/sec (max.)
Card Recycler 1. Recyclable, 150 pcs card capacity, Contactless compliant：ISO/IEC 14443 Type A and Type B
2. Card dimension spec:
Length: 85.47~89.90mm
Width: 53.92~54.18mm
Thickness: 0.76± 0.1mm
Optional Components
Passport reader Bracket DESKO PANTA Cube / 4X Cube, Pluster 50
WiFi Wi-Fi 5 / BT4.2 (USB dongle; cannot coexist with 4G/LTE)
EMV Payment Device Bracket Support* Custom bracket support for various EMV payment devices.
4G / LTE Communication Support selected bands & countries with full SIM slot by request (cannot coexist with Wi-Fi)
Note Google Play services is not supported by this device.
* Product specifications and model configurations are subject to change and may vary by global region.
Specification
Processor Intel Elkhart Lake Celeron J6412, up to 2.60 GHz, 1.5M Cache
System Memory DDR4 SO-DIMM x 1, max 16GB
Storage Device M.2 SSD [SATA Signal Only] x 1
Intel vPro Support N/A
TPM Support TPM 2.0
Power Supply 24V/120W
OS Support Windows 10 IoT LTSC
Windows 11 IoT LTSC
Windows 11 IoT GAC
Serial Port 3, DB9 x 1 + RJ50 x 2, 5V/12V support on all COM ports
Standard USB Port 8, USB 3.0 x 2 + USB 2.0 x 6
OTG USB N/A
Display Port HDMI x 1
LAN Port 10/100/1000 Mb x 2
Audio Internal 3W speaker x 1
Internal Expansion Slot 1 x M.2 2230 for Wi-Fi/BT
Display & Touch
LCD 21.5” TFT LCD with LED backlight
Resolution 1920 x 1080
Touch True-flat PCAP touch with multi-touch support
Physical Dimension
Dimension (W x D x H in mm) 497.6 x 441.3 x 814.9
Weight (N. W. in kg) 28.5 kg
Environmental
Operating Condition 0°C - 54°C, 20%RH - 90%RH
Storage Condition -20°C - 70°C, 10%RH - 90%RH
Standard Components
Status Indicator RGB Color LED Indicator
Proximity Sensor 1. Range from 45cm ~ 80cm (for dark color object)
2. Range from 45cm ~ 150cm (for light color object)
Scanner 2D barcode scanner
Camera 1MP wide angle camera
Printer 3" thermal printer w/auto cutter, 250 mm/sec (max.)
Card Recycler 1. Recyclable, 150 pcs card capacity, Contactless compliant：ISO/IEC 14443 Type A and Type B
2. Card dimension spec:
Length: 85.47~89.90mm
Width: 53.92~54.18mm
Thickness: 0.76± 0.1mm
Optional Components
Passport reader Bracket DESKO PENTA Cube / 4X Cube, Plustek X50
WiFi Wi-Fi 5/ BT4.2 (USB dongle; cannot coexist with 4G/LTE)
EMV Payment Device Bracket Support* Custom bracket support for various EMV payment devices.
MSR Custom bracket support for various EMV payment devices.
4G / LTE Communication Support selected bands & countries with full SIM slot by request (cannot coexist with WiFi)
* Product specifications and model configurations are subject to change and may vary by global region.
Specification
Processor Intel Tiger Lake Core i3/-1115G4E, up to 3.90 GHz, 6M Cache;
Intel Tiger Lake Core i5/-1145G7E, up to 4.10 GHz, 8M Cache;
System Memory DDR4 SO-DIMM slot x 1, max. 32GB
Storage Device M.2 SSD (SATA Signal Only) x 1
Intel vPro Support Yes, depends on CPU installed
TPM Support TPM 2.0
Power Supply 24V/120W
OS Support Windows 10 IoT LTSC
Windows 11 IoT LTSC
Windows 11 IoT GAC
Serial Port 3, DB9 x 1 + RJ50 x 2, 5V/12V support on all COM ports
Standard USB Port 8, USB 3.0 x 4 + USB 2.0 x 4
OTG USB N/A
Display Port HDMI x 1
LAN Port 10/100/1000 Mb x 2
Audio Internal 3W speaker x 1
Internal Expansion Slot 1 x M.2 2230 for Wi-Fi/BT
Display & Touch
LCD 21.5” TFT LCD with LED backlight
Resolution 1920 x 1080
Touch True-flat PCAP touch with multi-touch support
Physical Dimension
Dimension (W x D x H in mm) 497.6 x 441.3 x 814.9
Weight (N. W. in kg) 28.5 kg
Environmental
Operating Condition 0°C - 40°C, 20%RH - 90%RH
Storage Condition -20°C - 70°C, 10%RH - 90%RH
Standard Components
Status Indicator RGB Color LED Indicator
Proximity Sensor 1. Range from 45cm ~ 80cm (for dark color object)
2. Range from 45cm ~ 150cm (for light color object)
Scanner 2D barcode scanner
Camera 1MP wide angle camera
Printer 3" thermal printer w/auto cutter, 250 mm/sec (max.)
Card Recycler 1. Recyclable, 150 pcs card capacity, Contactless compliant：ISO/IEC 14443 Type A and Type B
2. Card dimension spec:
Length: 85.47~89.90mm
Width: 53.92~54.18mm
Thickness: 0.76± 0.1mm
Optional Components
Passport reader Bracket DESKO PENTA Cube / 4X Cube, Plustek X50
WiFi Wi-Fi 5/ BT4.2 (USB dongle; cannot coexist with 4G/LTE)
EMV Payment Device Bracket Support* Custom bracket support for various EMV payment devices.
4G / LTE Communication Support selected bands & countries with full SIM slot by request (cannot coexist with WiFi)
* Product specifications and model configurations are subject to change and may vary by global region.

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